Every Detail, Answered with Precision
Details matter, to you and to us.
Here, we delve a little deeper into the minutia of our services, so you can be confident you’ve found the perfect partner for your needs.
If you have a question that isn’t covered here, we will be more than happy to answer it for you, personally. Please fill in the form at the bottom of the page, and we will call you back within one hour.
CHAUFFEUR SERVICE FAQs
Our Chauffeur Service FAQs cover everything you need to know for a smooth, luxurious experience. From booking details to special requests, find answers to commonly asked questions and discover how our tailored services make every journey exceptional.
A taxi takes you from Destination A to Destination B. A chauffeur service elevates this journey from Grade B to Grade A.
You don’t just travel in a car. You’re ensconced in a new realm of indulgent luxury in a top-of-line Mercedes-Benz limousine, where supreme comfort, peace and attention to detail are all tailored to you.
You’re not just driven by a driver. You’re piloted by a highly experienced chauffeur, extensively trained in the Art of Luxury. Deference, discretion and indulgence are the tools of their trade, as they design a refined and sophisticated experience from pick-up to drop-off.
At the airport
We understand that flight schedules don’t always go to plan, so your private chauffeur will wait for up to one hour from the scheduled flight touchdown time, at no charge.
After this time, they will return to base and our dedicated service team will work with you to plan your journey upon your rescheduled arrival.
At other locations
For collection and transport to the airport, your journey is meticulously planned to fit your flight schedule, allowing for security checks, wait times and boarding.
To ensure this scheduling is not compromised, and a safe and comfortable journey to the airport, your chauffeur will wait a maximum of twenty minutes at your pick-up location.
Cancellations within 24 hours of collection will incur a 50% charge.
Cancellations within 12 hours of collection will be fully charged.
Yes, our dedicated service team will check your flight details in advance to ensure your arrival is on schedule and your journey with us is timely and efficient.
Your chauffeur will also monitor your expected arrival while they wait and, should anything change, they will do everything in their power to ensure they are in the right place at the right time.
Your chauffeur will await your arrival in the Airport Drivers’ Zone, with your name clearly displayed on a sign.
Copenhagen Airport
The Drivers’ Zone is in Terminal 3, at the exit of Customer Service – the only exit for commercial flight arrivals.
Billund Airport
The Drivers’ Zone is in the Arrivals Hall, at the exit of Customer Service – the only exit for commercial flight arrivals.
Roskilde Airport
The Drivers’ Zone is in the Arrivals Hall, at the exit of Customer Service – the only exit for commercial flight arrivals.
Our chauffeurs are representing both you as a client, and us as a brand with a reputation for only the highest standards of quality.
Like our vehicles, they portray an image of luxury, elegance and sophistication, so your chauffeur will collect you wearing a dark suit and tie, white shirt and Oxford shoes.
Our private chauffeur service is available across Denmark, with collections and drop-offs also available in select areas of Sweden and Germany.
We also operate across Bulgaria, servicing Sofia airport.
For any questions or clarifications about our services near you, please call us on +4536462466.
For your convenience, you can choose to pay via cash, credit card or cryptocurrency.
We accept all major cryptocurrencies, via Revolut bank, including Bitcoin, Ethereum, Cardano and Solana.
No matter which payment method you choose, we take all possible measures to ensure online payment is safe and secure. For credit card payments, if a reservation is made through our online booking system, then no credit card fee is added.
A night fee of 15% applies from 21:00 – 05:00. This will be clearly outlined in your bespoke quotation.
In case of an emergency while availing our services, please call us on +4536959990.
Yes, all our chauffeurs speak English.
Transport to and from Sweden
- Oresund Bridge fee: 600 DKK
- Elsinore/Helsingborg Ferry fee: 500,00 DKK
- Storebaelt Bridge fee: 580 DKK
Airport Parking (pick-up service only)
Copenhagen Airport parking fee: 25,00 DKK
PRIVATE AVIATION FAQs
Our Private Aviation services are designed to offer seamless, luxury experiences from runway to destination. Below, you’ll find answers to frequently asked questions to help you better understand the tailored services we provide. Whether you need assistance with tarmac transfers, airport locations, or payment options, we’ve got you covered.
Yes, whether you’re departing or arriving, your private chauffeur can collect you or drop you off in your limousine, directly at your FBO of choice.
Yes, our chauffeurs can liaise with the airport handling company and complete security checks for your ease and convenience. They will be waiting for you at the jet ramp, ensuring a seamless transition from plane to limousine.
We offer this service at Copenhagen, Roskilde and Billund Airports.
We offer Private Aviation services at Copenhagen, Roskilde, Billund and Sofia Airports.
No, as long as we have all the required vehicle and arrival information, we can service clients travelling in jets, prop planes or helicopters.
Our service is available across Denmark, with collections and drop-offs also available in select areas of Sweden and Germany.
We also operate across Bulgaria, servicing Sofia airport.
For any questions or clarifications about our Private Aviation services near you, please call us on +4536462466.
For your convenience, you can choose to pay via cash, credit card or cryptocurrency.
We accept all major cryptocurrencies, via Revolut bank, including Bitcoin, Ethereum, Cardano and Solana.
No matter which payment method you choose, we take all possible measures to ensure online payment is safe and secure. For credit card payments, if a reservation is made through our online booking system, then no credit card fee is added.
Private Security Service FAQs
Our Private Security Service FAQs provide detailed answers to the most common questions about our tailored protection offerings. Explore how our expert personnel and bespoke solutions ensure your safety and peace of mind during every journey.
No, non-military personnel are not permitted to carry firearms in Denmark.
Our Private Security services are available across Denmark and Bulgaria.
Your Private Security’s attire will depend on the unique requirements of the task at hand.
Security Drivers act as Private Chauffeurs who are trained in security protocols. Typically, they portray an image of luxury and sophistication, wearing a dark suit and tie, and a white shirt.
Bodyguards and VIP Security can either dress conspicuously in a dark suit and tie, or more discreetly in plain clothes, depending on what the client wants, and the assignment calls for.
Our security personnel are meticulously trained and independently certified, then rigorously vetted by us. Many have military or police backgrounds.
We offer Private Security personnel with diverse certifications in close protection, plus tactical and defensive driving, first aid and more.
Details of individual personnel are dependent on the assignment requirements, and full details will be made available during your bespoke consultation.
One of the reasons our clients value our services so highly, is that we also value their privacy. As such, we do not divulge client contact information, but we can provide written references at your request.
For more information, please contact our dedicated service team on +4536462466.
For your convenience, you can choose to pay via cash, credit card or cryptocurrency.
We accept all major cryptocurrencies, via Revolut bank, including Bitcoin, Ethereum, Cardano and Solana.
No matter which payment method you choose, we take all possible measures to ensure online payment is safe and secure. For credit card payments, if a reservation is made through our online booking system, then no credit card fee is added.
Do you have more questions?
Reach out to us directly, and our team will provide personalized answers to ensure your journey is seamless and exceptional.