Faq

FAQ

Most frequent questions and answers

Copenhagen Airport – Our drivers will be waiting in terminal 3 at the exit of the Custom Service (only exit for travelers arriving on commercial flights) in the drivers zone.

Driver will wait with a name board.

 

 

Billund Airport – Our drivers will be waiting in Arrival hall at the exit of the Custom Service (only exit for travelers arriving on commercial flights) in the drivers zone.

Driver will wait with a name board.

 

 

Århus Airport – Our drivers will be waiting in Arrival hall at the exit of the Custom Service (only exit for travelers arriving on commercial flights) in the drivers zone.

Driver will wait with a name board.

 

 

We monitor all incoming flights and there are no extra charges for delays. Please notice from the actual flight touch down time, we add one hour of waiting time.

Twenty minutes. 

Cancellation policy: Less than 24 hrs. 50% charge / Less than 12 hrs 100%

Waiting time included is 60 minutes for pick up services in the airports.

DL Limousine is using only safe payment methods

If a reservation is made through our online booking system then no credit card fee is added.

A night fee of 15% will apply between 21.00 –  06.00

Additional fees that apply if not stated on the reservation as included on the services are:
Fees for services to and from Sweden
Bridge fees (Oresund) 500,00 DKK vice/versa
Ferry fees 500,00 DKK from Elsinore to Helsingborg vice/versa
Bridge fee “Storebaelt” 500,00 DKK vice/versa
Copenhagen Airport parking fee 20,00 DKK ( only on pick up service from the airport)